Get feedback from your employees in the hospitality sector

To understand how well your new recycling service is working for your business, it’s useful to obtain feedback from employees in different roles and departments, as well as caretakers and cleaners. You could send a short staff survey or install a feedback box near your recycling bins, as well as having a discussion in team meetings. Ask them:

• What (if any) issues have they experienced? – do they understand what can and can’t be recycled?

• What’s working well? – are the recycling bins located in the correct places?

• What could be improved? – do you need more bins, or does signage need to be clearer?

As well as highlighting issues you may not have known about, involving your employees in the conversation on all things recycling creates ‘buy in’, helping them to feel part of the change process.